Cookie Policy

1. Introduction

This Cookie Policy explains how MultiTake ("we," "us," "our," or "Company") uses cookies and similar technologies on our website at multitake.app, web application at studio.multitake.app, and related services (collectively, the "Service"). Please read this policy carefully to understand our practices regarding cookies.

By accessing and using the Service, you consent to the use of cookies as described in this policy. If you do not agree with our cookie practices, you may adjust your browser settings or decline certain cookies as described below.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website or application. Cookies contain information about your browsing activity and preferences and are sent back to the website or application on subsequent visits.

Similar technologies include:

• Web Beacons (Pixels): Tiny invisible images used to track page visits and user actions
• Local Storage: JavaScript-based storage that persists data in your browser
• Session Storage: Temporary storage that clears when you close your browser
• Device Fingerprinting: Collection of device characteristics to identify you

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the basic functionality of the Service and cannot be disabled without impairing the Service's core features.

• Authentication Cookies: Maintain your login status and session information
• Security Cookies: Protect against fraud, security threats, and unauthorized access
• Functionality Cookies: Enable core features like saving preferences and form data
• Load Balancing Cookies: Distribute user requests across servers for optimal performance

Duration: Session (until browser closes) or persistent (up to 1 year)

3.2 Analytics Cookies

These cookies help us understand how users interact with the Service, including which pages are visited, how long users stay, and which features are most popular. This information helps us improve the Service.

• Google Analytics Cookies: Track user behavior, traffic sources, and engagement metrics
• Performance Tracking: Monitor page load times and performance issues
• User Journey Tracking: Understand the path users take through the Service

Duration: Up to 2 years

Opt-out: You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

3.3 Preference Cookies

These cookies remember your preferences and settings to personalize your experience on the Service.

• Language Preferences: Remember your language selection
• Theme Preferences: Store your dark/light mode choice
• Saved Settings: Remember your personalized configurations
• Cookie Consent: Remember your cookie consent preferences

Duration: Up to 1 year

3.4 Marketing and Advertising Cookies

These cookies are used to deliver personalized marketing content and track the effectiveness of advertising campaigns.

• Retargeting Cookies: Show you relevant ads on other websites based on your visit to the Service
• Conversion Tracking: Track whether ads lead to desired actions (signups, purchases)
• Campaign Tracking: Measure the effectiveness of marketing campaigns

Duration: Up to 2 years

3.5 Third-Party Cookies

Third-party partners may place cookies on your device through our Service to provide services and functionality.

• Payment Processor Cookies: Stripe and other payment providers for secure transactions
• Analytics Providers: Google Analytics, Mixpanel, or similar services
• CDN Cookies: Content delivery networks for optimal performance

4. Cookie Reference Table

The following table lists the cookies we use and their purposes:

Cookie Name	Type	Purpose	Duration	Provider
session_token	Essential	User authentication and session management	Session/1 year	MultiTake
csrf_token	Essential	CSRF protection for form submissions	Session	MultiTake
user_prefs	Preference	Store user language and theme settings	1 year	MultiTake
_ga	Analytics	Google Analytics - user identification	2 years	Google Analytics
_gid	Analytics	Google Analytics - session identification	24 hours	Google Analytics
_gat	Analytics	Google Analytics - request throttling	1 minute	Google Analytics
cookie_consent	Preference	Remember user's cookie consent choices	1 year	MultiTake
fbp, fbc	Marketing	Facebook pixel for retargeting and conversion tracking	3 months/90 days	Facebook
stripe_*	Essential	Stripe payment processing and fraud prevention	Session/1 year	Stripe

5. Third-Party Services and Their Cookies

5.1 Google Analytics

We use Google Analytics to understand how users interact with the Service. Google Analytics collects anonymized data about your visits, including:

• Pages you visit
• Time spent on pages
• Links you click
• Traffic sources
• Device information
• Geographic location (approximate)

Privacy: Google Analytics data is anonymized and aggregated. Google does not identify you personally unless you are logged into your Google account. For more information, see Google's Privacy Policy.

5.2 Payment Processors

We use Stripe and other payment processors to handle subscription and payment processing. These services may use cookies for:

• Secure transaction processing
• Fraud detection and prevention
• PCI DSS compliance
• Payment verification

Privacy: Payment processor cookies are governed by their respective privacy policies. We do not store full credit card information.

5.3 Content Delivery Networks (CDN)

We use CDNs to deliver content quickly and reliably. CDN providers may use cookies for performance optimization and DDoS protection.

5.4 Marketing and Advertising Partners

We may use third-party services for marketing, including:

• Facebook Pixel: Retargeting and conversion tracking
• Google Ads: Advertising campaigns and retargeting
• Email Marketing Platforms: Campaign tracking

6. How to Manage and Disable Cookies

6.1 Browser Cookie Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View all cookies stored on your device
• Block all cookies or only third-party cookies
• Delete cookies when you close your browser
• Allow specific websites to store cookies

How to manage cookies in popular browsers:

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Preferences → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Privacy → Clear browsing data

6.2 Opt-Out of Analytics

You can opt out of Google Analytics tracking:

• Install the Google Analytics Opt-out Browser Add-on
• Adjust your Google Ads settings at Google Account Settings
• Use the Digital Advertising Alliance Opt-Out Tool

6.3 Do Not Track (DNT)

Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no industry standard for how websites respond to DNT signals. MultiTake does not currently alter its practices in response to DNT signals, but respects your cookie preferences as set through our cookie consent banner.

6.4 Impact of Disabling Cookies

WARNING: Disabling cookies may significantly impact the functionality of the Service. You may not be able to log in, save preferences, complete purchases, or use certain features. We recommend only disabling non-essential cookies while keeping essential cookies enabled.

7. Cookie Consent and Your Choices

When you first visit the Service, you will see a cookie consent banner. You can:

• Accept All: Accept all cookies including analytics and marketing
• Decline: Only essential cookies are used
• Customize: Choose which types of cookies you allow

Your cookie preferences are saved in the cookie_consent cookie for up to 1 year. You may change your preferences at any time by clicking the cookie settings link in the footer of the Service.

GDPR Compliance: If you are located in the European Union, Switzerland, or other jurisdiction with similar data protection laws, we use an opt-in model for non-essential cookies. This means non-essential cookies will only be used if you actively consent.

8. International Data Transfers

Cookies and the data they contain may be transferred to, stored in, and processed in countries other than your country of residence, including countries that may not have the same data protection laws as your home jurisdiction. These countries may include the United States and other countries where our service providers are located.

By accepting cookies, you consent to such international transfers. We take reasonable steps to ensure data is protected regardless of location.

9. Cookie Retention and Deletion

Cookies are automatically deleted based on their duration as specified in our cookie table:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Deleted on the specified date or after 1-2 years
• Manual Deletion: You can delete cookies through your browser settings at any time

Even after you delete cookies, some information may be stored in other ways (such as server logs or aggregated analytics) for service improvement and legal compliance.

10. Updates to This Cookie Policy

We may update this Cookie Policy at any time to reflect changes in our cookie practices, technology, or applicable laws. When we make material changes, we will:

• Post the updated policy on this page with a new "Last Updated" date
• Send notice to existing users via email for significant changes
• Require re-acceptance of the policy if necessary

Your continued use of the Service following updates constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Cookie Policy, our cookie practices, or wish to exercise your rights regarding cookies, please contact: